Compliance FAQ

Is 3F Banking a regulated financial service?

Yes.
3F Banking operates as a financial technology platform under the brand FFFactory.
All regulated financial and payment services are provided by MNSPAY LIMITED, a licensed and registered financial services provider.

Which licenses does MNSPAY LIMITED hold?

MNSPAY LIMITED is licensed and registered in the following jurisdictions:

🇨🇦 Canada (FINTRAC)
  • Registered Money Services Business (MSB)

  • MSB Registration Number: M23895777

  • Authorized activities include money transferring, payment services, and dealing in virtual currencies.

🇦🇺 Australia (AUSTRAC)
  • Registered Remittance Provider

  • AUSTRAC Account Number (AAN): 100857791

Is 3F Banking a bank?

Regulatory Disclosure for EU / German Users

3F Banking is not a bank and does not hold a license from the German Federal Financial Supervisory Authority (BaFin).

The services offered on this website do not constitute banking services under German or EU banking law.
They are provided as payment, money services, and cryptocurrency-related services through a licensed financial services provider.

Regulated services are provided by:

MNSPAY LIMITED
Registered Money Services Business (MSB) – Canada
FINTRAC MSB Registration No.: M23895777

Registered Remittance Provider – Australia
AUSTRAC Account No.: 100857791

Registered address:
301–3450 Uptown Blvd
Victoria, BC, Canada, V8Z 0B9

3F Banking / FFFactory operates as a technology platform and brand.
All regulated financial services are provided in accordance with applicable laws and licensing requirements.

Are customer funds protected?

Customer funds are handled in accordance with applicable regulatory requirements and industry standards.

Funds are processed through regulated financial institutions and licensed partners.
3F Banking does not use customer funds for proprietary trading or lending.

Why do I need to complete KYC (identity verification)

KYC (Know Your Customer) verification is required by law.

It helps us:

  • Prevent fraud

  • Comply with Anti-Money Laundering (AML) regulations

  • Protect users and the financial system

KYC is mandatory for accessing certain services such as accounts, cards, or crypto transactions.

What documents are required for KYC?

Depending on your location and service usage, we may request:

  • Government-issued photo ID

  • Proof of address

  • Selfie or biometric verification

  • Additional documents if required by regulation

All data is processed securely.

How does 3F Banking comply with AML regulations?

3F Banking complies with AML laws applicable in Canada and Australia.

This includes:

  • Transaction monitoring

  • Risk assessments

  • Suspicious activity detection

  • Reporting to regulatory authorities where legally required

Are cryptocurrency services regulated?

Cryptocurrency services are subject to financial regulations depending on jurisdiction.

MNSPAY LIMITED is authorized to deal in virtual currencies under its Canadian MSB registration.
Crypto services involve inherent risks and are provided in compliance with applicable laws.

Is cryptocurrency trading risky?

Yes.
Cryptocurrencies are volatile and prices can change rapidly.

You may lose part or all of your funds.
3F Banking does not provide investment advice and does not guarantee profits.

How is my personal data protected?

We comply with:

  • GDPR (European Union)

  • PIPEDA (Canada)

Security measures include:

  • Data encryption

  • Restricted access controls

  • Secure storage

  • Continuous monitoring

More details are available in our Privacy Policy.

Is my data shared with third parties?

Data is shared only when necessary, for example with:

  • Identity verification providers

  • Payment processors

  • Card issuers

  • Regulatory authorities (when legally required)

All partners are contractually obligated to protect your data.

Why might my account be restricted or suspended?

Accounts may be temporarily restricted due to:

  • Incomplete KYC

  • Suspicious or unusual activity

  • Regulatory requirements

  • Violations of our Terms of Service

This is done to protect users and comply with the law.

Where is the company located?

Registered Address:
MNSPAY LIMITED
301–3450 Uptown Blvd
Victoria, BC, Canada
V8Z 0B9

How can I contact compliance or support?

📧 Support: support@3fbanking.com
📧 Compliance: compliance@3fbanking.com

Where can I verify your regulatory status?

Regulatory status can be verified through:

  • FINTRAC (Canada) – MSB Registry

  • AUSTRAC (Australia) – Remittance Provider Registry

Details are also published on our Regulation & Licensing page.